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 Disability Program Navigator: Navigator Frequently Asked Questions 

20(Basic)  Who can I go to for support, advice, resources and problem-solving?

Although you may feel overwhelmed at times with all of the duties you are charged with as a Navigator, there are numerous places to go for support and guidance. Chances are that your fellow Navigators are experiencing many of the same challenges and successes you are. If possible, create a network of Navigators in your region who can ‘get together’ regularly, either in person or by phone. Use this time to share any frustrations or roadblocks you are experiencing in order to problem-solve the situations together. Also, share strategies you have used that have resulted in an improvement in your One-Stop system or in your relationship building with the disability and business community. Your State Lead can also be counted on as a source of support and can offer guidance in any areas which are proving difficult. In addition, your state has an assigned Technical Assistance Liaison who works as part of the National Technical Assistance and Training Team who has contracted by the DPN National Program Office to offer support, technical assistance and training. As you get to know your workforce development staff and community service providers more, you will encounter allies who are knowledgeable on a variety of topics and who can share varied perspectives and sound advice.

To determine who your technical assistance liaison is and the appropriate contact information please visit the following link http://www.dpnavigator.net/pages/contactus.html


Note to DPNs: If you have comments, suggestions or questions relating to the above topic, please email DJ Diamond at ddiamond@ndi-inc.org . They may be added to this FAQ and the archived one on the One-Stop Toolkit website.