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 Disability Program Navigator: Navigator Frequently Asked Questions 

4(Basic)  How can I ensure that my One Stop Career Centers are physically accessible?

Work together with your One-Stop administration to identify and enlist a local service provider to assist with the physical accessibility of your One-Stop Centers. One tool that can serve to familiarize yourself and your administrators on architectural accessibility is the United States Department of Labor’s WIA Section 188 Disability Accessibility Checklist. Point out that before you can market One-Stop services to individuals with disabilities, it is necessary to address any physical access barriers that exist. The National Institute on Disability and Rehabilitation Research established 10 regional ADA & IT Technical Assistance Centers throughout the United States to provide information, training, and technical assistance to entities with responsibilities under the ADA . Centers for Independent Living (CILs) also provide services nationwide to assure physical and program access to a wide variety of community and public facilities. Both ADA & IT Technical Assistance Centers, as well as CIL s have qualified staff to conduct ADA assessments and provide thorough surveys of your One-Stop’s facilities. Although the results of these surveys may reveal barriers, it is your job as the Navigator to assist the administration in developing an action plan to address the issues. This action plan may include a time-line stating when the issues will be resolved and include strategies for budgetary constraints. It may be helpful to refer to the list of no-cost and low-cost accommodation solutions in the Access for All manual. Although you should not monitor or try to enforce the development and progress of the action plan, it can be beneficial to bring real-life, day-to-day obstacles that individuals with disabilities face in the One-Stops to the attention of managers. This awareness can bring about a better understanding of the required structural changes and accelerate the modifications. Helpful resources include:


Note to DPNs: If you have comments, suggestions or questions relating to the above topic, please email DJ Diamond at ddiamond@ndi-inc.org . They may be added to this FAQ and the archived one on the One-Stop Toolkit website.